Privacy Policy

Inova Medical Pty Ltd ACN 622 381 837 (“Inova Medical”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information including:

  • Full name
  • Company or organisation name
  • Job title
  • Email address
  • Telephone number
  • Mailing address
  • Enquiry details
  • Website usage information
  • Technical data such as IP address, browser type, device information, and cookies

2. How We Collect Information

We collect information when you:

  • Complete a contact form
  • Subscribe to updates or newsletters
  • Request information about our products or services
  • Communicate with us via email or telephone
  • Visit and interact with our Website

3. How We Use Personal Information

We may use your personal information to:

  • Respond to enquiries and requests
  • Provide information about our products and services
  • Improve our Website and user experience
  • Conduct business operations and administration
  • Comply with legal and regulatory obligations
  • Send relevant communications where permitted by law

4. Cookies and Analytics

Our Website may use cookies and similar technologies to enhance functionality and analyse Website performance.

Cookies help us understand visitor behaviour, improve navigation, and optimise content.

Users may disable cookies through browser settings; however, some Website functionality may be affected.

5. Disclosure of Information

We may disclose personal information to:

  • Employees and authorised representatives
  • Professional advisers
  • Technology and hosting service providers
  • Regulatory authorities where required by law
  • Other third parties with your consent

We do not sell personal information to third parties.

6. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

While we implement appropriate security measures, no internet transmission can be guaranteed as completely secure.

7. International Data Transfers

Some service providers may store or process data outside Australia.

Where this occurs, we take reasonable steps to ensure personal information receives an appropriate level of protection.

8. Access and Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.

Requests can be made using the contact details provided below.

9. Marketing Communications

Where permitted by law, we may send updates regarding our products, services, events, or business activities.

You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.

10. Third-Party Websites

This Website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of external websites.

Users should review the privacy policies of those websites separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.

Any updated version will be published on this Website.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Inova Medical Pty Ltd
Email: info@inovamedical.com.au
Website: www.inovamedical.com.au

If you are dissatisfied with our handling of your privacy concerns, you may contact the Office of the Australian Information Commissioner (OAIC).